Issues & Scope

• Distributor Model has limited expansion for market growth
• Low Sales Penetration in Asia Pacific
• Inability to meet with corporate growth rate
• Inefficient in Supply Chain Execution, long lead time from customer order to delivery
• High inventory stock with no visibility
• Inability to scale due to lack of IT tool to enabling the forecast business expansion in Asia Pacific region

Solution Deployed

• Implement Direct Model ? A business model closer to customer
• Provide an automated end to end fulfillment from customer's order to door step through our Business Process Outsourcing (BPO)
• Solution encompassed 4 key areas: Order Management; Logistics Management; After Sales Services Management; eFulfillment IT technology platform

Benefits & Value Adds

• Quick Lead Time from order to customer from 30 days to 5 days
• Just-in-Time Production eventually leading to Build-to-Order (BTO), from 2 production to 3 days
• Seamless execution of fulfillment from factory to customer ?end-to-end
• Enabled Customer Increase Market share from 5% to 30% in Asia Pacific region
• 30% Cost savings in TCO

Client Testimonial

"SNT Global is our recommended BPO Outsourcing Partner. The exceptional services and the expert knowledge we receive from SNT's team has made our professional relationship with our clients a delight" Dave Chong, Managing Director