Kompakar Inc Bhd for a US Financial Institution

Issues & Scope

• An end-to-end Business Continuity Services for business operations to achieve their Recovery Time Objectives.
• A managed service to install their systems and connectivity to their support centre in Europe during disaster activation.

Solution Deployed

• Provide Hot-Site Business Continuity Services for mainframe, mid-range and business resumption work area.
• Provide Managed Services to install Customer's Systems.
• Provide network connectivity to local offices and Technical Support Centre in Europe

Benefits & Value Adds

• Shift from capital cost to operating costs
• Lower cost of ownership, maintenance and integrations
• Pre-determined Services Levels resulting in adherence to all contractual obligations
• Remove the burden of additional IT recruitment to manage the Business Continuity Centre.