Smart Sourcing Summit 2011 (19 - 20 October 2011) held at the Palace of the Golden Horses.

Background

In line with the Government’s Economic Transformation Programme (ETP) and EPP2 objectives - Building globally-competitive outsourcers, the Smart Sourcing Summit 2011 was held on the 19th to 20th October 2011 at Palace of the Golden Horses, Seri Kembangan.

The 2 days event were targeted to be engaging in rigorous conversations as the invited speakers delved into the services industry's complexities, trends for the future and creating an environment for sustained value in sourcing. There were total of 3 keynotes and 7 plenary sessions held.
 
Further, for the first time the OM organised the Outsourcing Malaysia Excellence Awards 2011. This award was a much needed recognition in accelerating Malaysian Outsourcing Players to put in place best practices and start measuring their service level with global standard as their bench mark.

Objectives

Expose delegates to latest trends and best practices.
To share with delegates some of the government’s initiatives and encourage them to participate is some of these initiatives
To allow business networking opportunities between service providers and end users.

What happened on that day?

First Day

The busy registration counter opened at 8.00am and breakfast was served.

The arrival of the Guest of Honour Y Datuk Seri Dr. S Subramaniam was greeted by the Outsourcing Malaysia's Chairman & Committee, PIKOM Chairman & PIKOM President. The guest of honour were brought around to the exhibition area before entering the main hall to officiate the event. 

At 9.00am YB Datuk Seri Dr. S. Subramaniam gave his opening remarks and opened the ceremony by launching the gambit on stage.

At 9.30am The first keynote speech is given by Manoj Menon, Partner & Managing Director - Frost & Sullivan. On the topic of "The Shifting Global Mega Trends and Their Impacts on Business, Culture & Society "

Followed by the Keynote speech from PEMANDU on Malaysia - Truly transforming Asia. 

At 11.00 the Plenary session, topic discussed were on :

i) "Is Outsourcing Getting Commoditized – Provider Perspectives in Search of a Value Proposition " 

ii) "GREAT DEBATE: Where Is the Growth Next – Service Lines, Revenues & Capability Issues in a Competitive Context"

iii) "GREAT DEBATE: Where Is the Growth Next – Service Lines, Revenues & Capability Issues in a Competitive Context"

iv) "Deepening Value Creation – Are You Ready for Carve-Outs, JVs and Inorganic Models?"

Lunch was served at 1.00pm and the first day of the summit ends at 5.00pm

Second Day

The busy registration counter opened at 8.00am, followed by a Breakfast & Networking Session. 

The first keynote for the day was addressed by Gerry Clark, Managing Director - TPI on the topic "Outsourcing Marketplace: Where to From Here?"

Followed by the Plenary sessions with topic on "Convergence, Infrastructure Services & the Cloud" and "Meeting Human Capital Challenges in a Technopoly Era".

The Smart Sourcing Summit 2011 was concluded at 1.00 PM

Please click here to view the Picture on Day 1 of the Summit

Please click here to view the Picture on Day 2 of the Summit