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AirAsia X extends contract with Lufthansa Technik Philippines
Entrusts its Airbus fleet once more
In a show of its continued trust in Lufthansa Technik Philippines, AirAsia X, the world’s first successful long-haul, low-cost airline, renewed its contract with the Manila-based maintenance, repair and overhaul (MRO) company.
Anaz Ahmad Tajuddin, AirAsia X’s Head of Engineering said: “The expansion of the agreement between AirAsia X and Lufthansa Technik Philippines is our commitment towards providing continuous quality services to our passengers. The teamwork and partnership we receive from Lufthansa Technik Philippines has ensured proven reliability of our aircraft thus far. We look forward to further breed this partnership in ensuring we are the world’s best.”
The signing of the supplemental contract comes a year after the signing of the three-year base maintenance agreement between the two companies that covers base maintenance services to AirAsia X’s Airbus fleet of nine A330s and two A340s.
The recently signed supplemental contract covers C-checks to be done this year for AirAsia X’s Airbus fleet.
During the first year of the agreement, LTP provided MRO services including C-checks, a heavy maintenance check, several cabin retrofit and aircraft painting.
“The expansion of our agreement with AirAsia X is a true manifestation of the success of our partnership with one of the world’s fastest growing airlines today. We intend to make this partnership evolve further by staying committed in delivering results in terms of quality, short and reliable turnaround times, and cost predictability,” said Dino Santos, LTP sales manager.
AirAsia X is the long-haul low fare affiliate of AirAsia, Asia’s leading and largest low-cost airline. It was introduced in January 2007 under the concept of providing long-haul flights at affordable rates. AirAsia X’s network of destinations includes Australia, China, Taiwan, Korea, Japan France, India, New Zealand, Tehran and the UK.
Source: Lufthansa Technik Philippines
Site- Reference: http://www.ltp.com.ph/Pages/News.aspx?cid=135
Date Released: 14-Apr-11
WASHINGTON — A repair station in the Philippines that services planes for nearly 50 airlines around the world has shown a pattern of stubborn problems that safety experts say underscore concerns about the airline industry’s outsourcing of maintenance to facilities in developing countries.
The Federal Aviation Administration inspections of Lufthansa Technik Philippines in Manila said the facility had repeated difficulties in following U.S. regulations on matters ranging from record-keeping to calibrating tools used to make repairs. The records, which cover inspections from 2008 through last month, also cite recurring problems with training workers to FAA standards and unfamiliarity by in-house inspectors at Lufthansa Technik, a subsidiary of Lufthansa Airlines, with U.S. regulations.
.Lufthansa Technik’s “quality assurance department demonstrated an inability to effectively audit the repair station for compliance with all aspects of (U.S. regulations), specifically, appropriate facilities, tools/equipment, personnel and training requirements,” according to an inspection in May.
A 2009 inspection noted that two in-house inspectors were unfamiliar with FAA aircraft maintenance regulations. The inspectors had recently received four hours of training in the regulations, but weren’t tested for their knowledge afterward, it said.
The same inspection noted that “throughout the repair station numerous personnel are not aware of which airline they are providing maintenance for” and which country’s regulations applied.
The reports show problems scattered throughout the facility rather than in one department, which indicates the problems are systemic, said John Goglia, a former National Transportation Safety Board member and an expert on aircraft maintenance. The result, he said, is an erosion of the margin of safety.
“As they expand into Third World countries to take advantage of the labor rates and lower costs these problems keep coming back because you just don’t have the people infrastructure,” Goglia said. “How many trained people do you think there are the Philippines, in Malaysia and in Indonesia? They are expanding a big operation with a relatively thin technical workforce.”
The Manila facility employs 2,800 aircraft mechanics and other employees. It’s certified by the FAA and aviation authorities from 20 nations to perform maintenance work ranging from routine repairs to major overhauls, according to Lufthansa Technik. The company recently began construction of a new hangar so that Airbus A380s — the world’s largest airliner capable of seating up to 853 passengers — can be serviced at the facility.
The records were obtained from the FAA through a Freedom of Information Act request by a labor union, Unite Here, which represents employees of Lufthansa’s catering subsidiary in North America, SkyChef. The union and the airline are in contract negotiations.
“None of the mentioned FAA audit findings had significant impact on safety and reliability of aircraft and components,” Lufthansa Technik said in a statement.
“Each finding has been treated as an opportunity to enhance the existing system, as it is an industry standard to deal with findings from internal and external audits,” the statement said. “Corrective actions have always been implemented and accepted by the FAA.”
However, the report on last month’s inspection said numerous problems cited in an August 2010 inspection still had not been corrected. “An acceptable corrective plan has been submitted, but due to recent failures, an on-site follow-up inspection ... is required,” it said.
.Bill Voss, president of the Flight Safety Foundation, an industry-supported group that promotes aviation safety worldwide, said the inspections indicate Lufthansa Technik Philippines has a problem with quality control, but he cautioned against making more general judgments about offshore aircraft repair stations.
“It’s a huge leap to suggest this is representative of all foreign repair stations,” Voss said. “I’m not sure offshore equals bad.”
The FAA said in a statement that it holds foreign repair facilities to the same standards as U.S. facilities. Repair facilities that don’t meet those standards can lose their certification. The FAA has certified Lufthansa Technik Philippines for repairs since 2000.
The Transportation Department Office of Inspector General announced in December it has launched an investigation of the FAA’s oversight of maintenance performed for U.S. passenger airlines by outside contractors, including oversight of overseas repair stations.
A 2008 report by the inspector general said nine big U.S. airlines farm out aircraft maintenance at twice the rate of four years earlier and hire outside contractors for more than 70 percent of major work. While most of the outsourced work is still done in the U.S., often at nonunion repair shops, more than one-quarter of the repairs are done overseas, it said.
A bill backed by House Democrats that would have required the FAA to step up inspections of foreign repair stations from once a year to twice a year died last year. It was opposed by the European Union, which threatened to cut back on planes its airlines send to repair facilities in the U.S.
Lufthansa, one of the world’s largest airlines, owns 51 percent of Lufthansa Technik Philippines, while the Philippine MacroAsia Corp. owns 49 percent.
The only U.S. carrier that sends planes to Lufthansa Technik Philippines for major maintenance work is Hawaiian Airlines, which flies to destinations in the Western United States, the Pacific and Asia. Lufthansa, Swiss Air, Qantas, LAN, Philippine Airlines, Cathay Pacific, Vietnam Airlines, Gulf Air, Kuwait Airways and Jet Airways are among some of the other airlines that use the facility for major work.
Source: Washington Post
KUALA LUMPUR: A new department is being established under the Information Communication and Culture Ministry to oversee the implementation of the Malaysian Personal Data Protection Act 2010, scheduled to be enforced early next year.
Deputy Minister Datuk Joseph Salang said the new department was targeted to be operational by next year or earlier.
“As you know, to establish the department, we need to do everything right and this will take time,” he told a press conference after the launch of the Information Security Summit 2011, here, yesterday.
He said there was an urgent need for the government to establish personal data protection laws as there were a total of 17 million Internet users in the country.
“More than 58 per cent household broadband penetration is also a factor for drawing up the Malaysian Personal Data Protection Act 2010.
“Prior to the implementation of this Act, personal data is only bound by contractual agreement or common law.” Salang said the implementation of the Act would significantly alter the way personal
data is collected, processed, stored and transmitted between individuals and commercial organisations in Malaysia.
“The givers will be able to dictate how their data is being used by a third party, as well as have clearly defined rights to access and correct their personal data.
“I admit that our digital infrastructure is still in its infancy and years behind the more mature infrastructure of digital goliaths such as the United States.
“But our digital infrastructure has a sound foundation through the establishment of the Multimedia Super Corridor (MSC) and is reinforced by the commitment of the government to continually improve and upgrade our system through cooperation and smart partnership with the private sector,” he added.
About 140 participants from the government and private sector, government-linked companies and embassies are attending the two-day Information Security Summit from today.
It addresses the key issues and challenges in information security faced by organisations across the industry, namely to integrate security into an effective IT risk management framework, build a security strategy to manage network security, data protection and leakage, and understanding the implications and guidelines to comply with the Privacy Data Protection Act 2010.
PETALING JAYA, June 15 (Bernama) -- Outsourcing Malaysia, a chapter of the National ICT Association of Malaysia (PIKOM), expects to conclude RM75 million worth of deals at the Fourth World BPO/ITO Forum Summit to be held in New York beginning June 28.
"About 480 delegates from 34 countries will attend the three-day forum. Malaysia will send the largest team followed by Poland, Egypt and Chile.
"This is the best platform for business-to-business meetings to match Malaysian outsourcing companies and US buyers," said OM Chairman David Wong Nan Fay at a press conference here.
He also said the key point of the mission was to promote Malaysia as a matured destination for outsourcing.
"This is a global forum which is held annually. This time around, our delegates will have an opportunity to attend the forum as well as participate in business matching," he added.
Wong also said Malaysian companies interested to particiate in the summit would enjoy a 50 per cent discount on delegates' pass while arrangements are being made to get the Malaysia External Trade Development Corporation to subsidise flight and accommodation for the participants.