We have CAPABILITIES: ITO/BPO Other Services
ITO/BPO Other Services
Business Intelligence
Business Intelligence (BI) refers to skills, processes, technologies, applications and practices used to support decision making. [more]
ITO/BPO Other Services
Contact Centre Implementation Consultancy
The continued phenomenal growth in call centres has created a whole host of challenges to the call centre professional. Meeting these challenges will require a new breed of managers, who: - [more]
ITO/BPO Other Services
Contact Centre Operational Consultancy
ITO/BPO Other Services
Contact Centre Training Service
Investing in training and development results in new business opportunities, increased customer satisfaction and greater employee loyalty – giving your contact centres a competitive edge. [more]
ITO/BPO Other Services
Data Centre Site Infrastructure Construction
ITO/BPO Other Services
Integrated Gaming Management System
A virtual learning environment (VLE) is a software system designed to support teaching and learning in an educational setting, as distinct from a Managed Learning Environment, (MLE) where the focus is on management. A VLE will normally work over the Internet and provide a collection of tools such as those for assessment (particularly of types that can be marked automatically, such as multiple choice), communication, uploading of content, return of students' work, peer assessment, administration of student groups, collecting and organizing student grades, questionnaires, tracking tools, etc. New features in these systems include wikis, blogs, RSS and 3D virtual learning spaces. [more]
ITO/BPO Other Services
Market Research
Market research is any organized effort to gather information about markets or customers. It is a very important component of business strategy.[1] The term is commonly interchanged with marketing research; however, expert practitioners may wish to draw a distinction, in that marketing research is concerned specifically about marketing processes, while market research is concerned specifically with markets.[2] [more]
ITO/BPO Other Services
Outsourcing Magazine Publication
ITO/BPO Other Services
Research Advisory
ITO/BPO Other Services
Sourcing Advisory
Sourcing advisory is the use of third-party (external entity) advise during the sourcing process. As such, it may refer to advise sought during outsourcing, offshoring or global sourcing. Advisors can be independent consultants or management consulting firms. [1]
