MR DAVID WONG NAN FAY

Chairman & Chief Executive Officer

Matryzel Consulting

Group Chief Executive Officer of SnT Global

David is highly regarded as one of the most experienced leaders in Asia's Information Technology and Logistic Industry. In addition to playing a major role in growing the industry via his involvement in industry associations PIKOM and Outsourcing Malaysia, he is also Group Chief Executive Officer of BPO specialist SnT Global. Under his guidance, SnT has won several major industry awards, and is widely regarded as a pioneer in the field of BPO in Asia. 

Ramaprasad "Bobby" Varanasi brings with him over 15 years of international experience in consulting and management across IT, Business Process services and building offshore operations. A sought-after speaker in conferences and round-tables worldwide, he has made significant contributions to the global sourcing industry via creating creating new consulting practices strategies. 

Larry Yap

MR MANOJ MENON

Sunway group

Frost & Sullivan, Singapore

One of the region’s most sought-after speakers and thought leaders, Major has consulted on multiple strategic and syndicated projects for leading multinational companies, regulators and government bodies. As one of Frost & Sullivan’s pioneers, he has successfully grown the company’s presence in Asia Pacific by manifold.

MR GERRY CLARK

Mr Delesh Kumar

Partner & Director, Southeast Asia and Hong Kong

Principal Consultant

Frost & Sullivan

Gerry has vast experience covering sales, delivery, and profit-and-loss management from a service provider perspective. Prior to his current role in TPI, he held senior positions in various IT companies, including regional CEO for Capgemini’s Outsourcing Business. He is also incumbent Chairman of the HR Outsourcing Association in Asia Pacific. 

Delesh is a Principal Consultant of Frost & Sullivan’s ICT Consulting Practice team and has been with the firm for about a year. His expertise lies in creating business strategies to enter new services in the telecom, media and technology sectors, and industry benchmarking and market analysis.

Avinash is a well-respected leader in the outsourcing industry, having served in various IT leadership capacities and led sourcing engagements in Verizon, Nortel and neoIT. His opinions are hotly sought after by worldwide organizations and conference organizers such as IDC, NASSCOM, CITEM, IAOP and many more.

With over 20 years in providing integrated business solutions to a variety of clients, Francis Meganathan has implemented large enterprise wide systems for some of the biggest Fortune 500 companies. In his current capacity, he manages the implementation of outsourcing strategies to support large multinational companies.

Managing Director

General Manager – ITSSC

One of the founding members and the Managing Director of Cyber Shared Services Engineering Sdn Bhd (CSSE), Adrian Holland brings along with him over 25 years experience in managing and building Shared Services Centres in UK, India and Malaysia. Prior to CSSE, he held leadership positions in HSBC, where he was fondly known as the “Father of HSBC Group Service Centres”.

Mr Cheah comes with over 18 years of experience across technology, business strategy, industry development and services globalization including policy development for various large regional conglomerates. In his current role, he is principally responsible for complete consolidation, standardization and optimization of Common and some specific IT systems supporting the group’s various entities both locally and globally.

Egidio (Edge) Zarrella

Dato' Boonler Somchit

KPMG Global Partner in Charge, IT Advisory

KPMG ASPAC Partner in Charge, Risk Advisory Services

Edge brings a career spanning more than 20 years in Business and IT advisory. His specialisations include IT strategy and governance, sourcing and Projects.  His key clients have included companies in Australia, Asia-Pacific and Globally.  Edge has been an advisor in numerous areas including due diligence in corporate acquisitions, off shoring and outsourcing, IT strategy.

Dato' Boonler Somchit is the CEO of the Penang Skills Development Centre (PSDC), the first industry-led, government supported training set-up in Malaysia and this model has been emulated by other states in Malaysia and in the ASEAN Region.  Dato' Boonler will make a mark in steering the PSDC into its 20th year of establishment in the coming Year 2009.

Co-Founder, President & Chief Executive Officer of MOL AccessPortal Berhad, Ganesh is the youngest Chief Executive Officer of a public listed company in Malaysia. He was also a top nominee for the Ernst & Young Emerging Entrepreneur of the Year - Malaysia 2004 & 2007 awards and is acknowledged by Malaysia Tatler, a Society Magazine as one of the 100 people you must know in Asia.

As GM IT/CIO of Group IT at Malaysia Airlines, she is responsible to transform Group IT to become a business oriented and service centric organization to support MAS FSVC (Full Service Value Carrier) vision. She has held various positions since joining MAS in 1981, notably AGM of IT Support Services (2005) when MAS key support functions were grouped under the Business Services organization. Through strategic sourcing, contracts and IT cost reviews,  significant  cost savings and service efficiency were achieved.

Bitten by the entrepreneurial bug in Aug 2000, he conceived and co-founded MeritTrac - as a pioneering idea in skills assessments. MeritTrac is today India's Largest Skills Assessment company and was recently recognized as a winner of the NASSCOM Innovation Award 2007 & Red Herring Top 100 Asia Award. Madan is an active speaker at many forums, nationally & internationally on topics pertaining to Talent Pools & Employability Enhancements.

Chief Executive Officer of Kompakar CRC Sdn Bhd, one of the pioneer Malaysian companies to offer data centre managed services and disaster recovery services, Andy Yau is also Outsourcing Malaysia (OM) 's Head of Business Development & Membership. He has a total of 25 years of working experience in the IT arena and spent the last 14 years of his career in programme management and general management of data centre managed services, disaster recovery, and IT outsourcing services.

Vice President

At IBM, Andrew leads a team of over 700 professionals delivering value in Procurement, Product and Software Development, Logistics and Planning functions for clients. He has over 15 years of experience in managing production, logistics and purchasing organizations in Europe, the US and Asia Pacific. He first joined IBM Singapore in Strategic Sourcing, then spent  two years as the General Manager of IBM's China Procurement Center, Shenzhen and has also been  the Global OEM ThinkPadT Systems Procurement Manager in North Carolina.

At MDeC, Ms Ng is responsible for creating a conducive environment for ICT companies through promoting Cyberlaws and IP protection in the country.  With more than 19 years' experience in the ICT field, she has extensive experience in managing large-scale projects, in the areas of Strategic IT Planning, Project Management, Systems Integration, and Methodologies Development. She has consulted for both private and public sector organizations in IT policy and project implementation in government, defense and education sectors in Malaysia and abroad.

Multimedia Development Corporation (MDeC), Malaysia

After a successful career in International Sales & Marketing, Jeff Pinkham founded Silicon Valley based storage networking company BlueArc. In 2001, Jeff came to Malaysia as a Venture Capitalist. In 2004 Jeff founded bpoFnA and Equity Research Outsourcing where his team of analysts are producing financial markets analysis, reports and presentations  about the stock exchanges of the Gulf Cooperation Council countries with a focus on Saudi Arabia.

Saifol Shamlan has had an illustrious career which has seen him hold several leadership positions in multinationals and local consulting firms: he has served as a Group Systems Architct for Standard Chartered Bank Plc Group, was founder of two local ICT and Management consulting firm, CEO of Dagang Net, Malaysia's first and largest B2B e-commerce service provider for trade facilitation, Director of Technology Strategy and Innovation in UEM Group, before moving on to MDeC, where he has reshaped its Industry Development division into an organisation that performs end-to-end development, growth and commercialisation aid to Malaysia's ICT industry and attract more foreign direct investment. 

Mr Anwar has had a illustrious and multifarious career, having held management  positions in a number of companies and also founded a few startups. At MAVCAP, Mr Anwar is primarily responsible for investment in startup, early stage technology companies. Prior to MAVCAP, he helped in the listing of New Technology & Innovation and Efficient E-Solutions on Singapore Exchange Ltd and MESDAQ, and he was also previously General Manager of a Singapore-based German Venture fund.

Regional Sales & Marketing Director for Teledirect since 2004, John works with both multinational and local clients in identifying and developing their contact centre strategies and requirements.  With over 12 years experience in the Telecommunications, IT and Content industry, John brings with him a broad experience in sales, marketing and partnerships.

Michiel gained his Sourcing and Service Management experience in various local and international companies worldwide. In these organizations he has executed roles as (project) Manager or Consultant in a variance of industries. He is experienced in translating business objectives into manageable deliverables, quick wins and continuous improvement.

Encik Abdul Hamid oversees the holding company and the Managed Services Division at Symphony House Bhd. Prior to Symphony, Encik Abdul Hamid  was the Chief Financial Officer of the Kuala Lumpur Stock Exchange (KLSE), now known as Bursa Malaysia Berhad.  During his five years with the KLSE Group, he held diverse roles and had experience in strategy, corporate finance, business transformation, finance and administration, treasury, external affairs and public relations. He led KLSE's acquisitions of KLOFFE and COMMEX and their merger to form MDEX, and the acquisition of MESDAQ.  He also led KLSE's demutualisation exercise.

Principal Consultant

Harold has more than 20 years industry experience, specialising in areas of IT Service Management, Project Management, IT Governance, Outsourcing Management and Organisational Change.  He has lived and worked in Asia Pacific, Australia, New Zealand, Europe and Africa and supported customers in almost every vertical sector, including Finance, Education, Government, ICT and Energy, and has had significant experience in all aspects of managing an IT organization.

Mr Taranjeet Singh

Business Development Lead

Hewitt Associates

Mr Neoh is a business leader with over 25 years track record in Management Consulting & IT Services industry, and most recently in Venture Capital/Private Equity investment.

Mr Neoh founded Catalyst Asia Pte Ltd in Jan 2008, a Venture Catalyst private investment firm. It acts as a Catalyst to nurture & grow specially selected and promising enterprises in Asia. Prior to Catalyst Asia, he was CEO of Atos Origin for Asia Pacific and Head of IBM Consulting Group ASEAN.

A Six Sigma green belt and a certified COPC coordinator, Hizam Ghazali has managed multiple outsource projects for local and offshore markets with sizes ranging from 100 to 600+ seats.  As a Senior Operations Manager, Hizam is responsible for the deployment of best practice Contact Center Management principles.  He was also instrumental in leading various taskforces for Business Process Reengineering initiatives.

Jami is the co-founder of Domain Technologies Ltd., UK, and manages the company's operations in the Asia Pacific region. He has over twenty years experience in the ICT industry, primarily working for MNCs and industry leading organisations.  In the last ten years, he has set up software development centres in Bangladesh and  Malaysia, catering for outsourced projects from across the globe.

Philip leads IDC's Asia/Pacific syndicated research coverage across both the business and IT services market as well as its Green IT research practice. He speaks regularly on the topic of Green IT at events and seminars in the region and is frequently quoted in local as well regional print and broadcast media (e.g. Business Times, South China Morning Post and Bloomberg) on Green IT and sustainability.

With over 27 years of management experience, spanning India, USA and Malaysia in the Banking, IT and Shared Services sectors, Sri has vast hands-on experience in running Shared Services handling processes from US, UK, Australia, France, Hong Kong, India and Malaysia.  As the first CEO of Standard Chartered Bank's  Global Shared Service Centre, he set up a state of the art facility at Technology Park, Kuala Lumpur. A trained Quality (Six Sigma) Master Black Belt, he has led over a 100 process design and improvement projects in India, Malaysia and Indonesia.

Encik Mohd Saufi is the techno commercial person responsible for the operations of Vantage.  Since its inception in 1997, he has demonstrated his expertise in juggling multiple operations and projects.  On a day-to-day basis, he works closely with the consulting groups and our valuable customers and is responsible for the timely delivery of the SAP system. He has previously worked for Petronas, Amoco Chemical, Sime Darby, Proton and Astro whereby he assisted the customers in bridging value and productivity within the organizations through the adaptation of new ideas and implementations of world class solutions.

Dr. Fadhlullah was part of the Malaysian web-shapers when he served in Ministry of Health.  At TM Net he was one of the pioneers that grew it into a RM1 billion business in 2006.  He also represents TM in Communications and Multimedia Content Forum of Malaysia (CMCF) as the Treasurer and EXCO of the Content Forum Council, in addition to being a member of the Complaints Bureau of Content Forum of Malaysia.

Mark Zenk

Chai Cheng Sheng

Director of Global Technology Services Distribution Sector for Asia Pacific

Executive Project Manager
Strategic Outsourcing

IBM Malaysia

Musa Rahman

Puan Sharul Azhani Romli

Associate Director, Managed Services

Senior Manager – Business Development

Vantage Point Consulting

Vantage Point Consulting

Musa, recognized with technology and management skills was appointed to lead the Managed Services Division.  He was appointed in 2006 to tap on his technological skills on SAP, Microsoft and Open Systems to further offer to Vantage customers with a broader and wide range of services involving latest cutting-edge technology. He is also responsible in providing Application Managed Services and Hosting Services with technology partners to create a long-term continued revenue generating business.

Puan Sharul Azhani Romli has 14 years of diversed experience ranging from business development and research, client relationship management, sales and marketing management, training and development, strategic consultancy, technical support expertise, project initiation to implementation.  Her core knowledge and skills include areas like business management from a corporate perspective, marketing, strategic corporate planning, human resource project positioning and implementation.

Jason Lock

Vice President

With a strong background in strategic and operational management, based in Manila, Jason is responsible for TeleTech’s operations in Asia, leading over 5,000 staff in 7 service delivery centres. He has a strong track record in strategic operations management, staff motivation and leadership, driving success in line with both tactical and strategic business objectives, financial imperatives and future business needs.

Kam Soon focuses on providing customized consultation to global equipment vendors, global and regional service providers and the various ICT governing bodies and regulators in Asia Pacific countries (including Malaysia , Singapore , Czech Republic and United Arab Emirates ). One of his specializations is in country competitiveness assessment; related experiences include leading the 2005 and 2007 Frost & Sullivan Global Shared Services & Outsourcing (industry and location evaluation) study. In addition, Kam Soon has extensive consulting experience in SSO space

A much sought after speaker, Liza planted the Manpower flag in Malaysia in 1997 as the General Manager of Manpower Malaysia .  She successfully secured strategic global accounts such as Hewlett-Packard, and Motorola and was instrumental in implementing the first outsourcing solution in Asia Emerging Markets for IBM Malaysia. and built the business to a size of 2,500 associates .  She led the Malaysian team to win the Global Power Awards in 2003, 2004, and 2005. 

Dato' Praba's early working experience was as an engineer with NEC and IBM. This coupled with his practical experience of close to 20 years in the IT business has accorded him with the ammunition to wade into the international IT world. He was the founder of the Business Continuity Society of Selangor & Wilayah Persekutuan and a senior member of several business as well as IT societies in the Netherlands , United States of America (US) and Singapore . Dato' Praba has also served on the National ICT Security & Emergency Response Centre's (NISER) "panel of experts", a service that has benefited the nation at large.

Professor Dato' Ansary Ahmed is a pioneer of Open and Distance education in Malaysia . He was appointed Team Project leader for the implementation of Open University Malaysia in year 2000 wherein he oversaw the establishment and implementation of the Open University. He has published more than 120 articles in International and local Journals on molecular biology and medical bacteriology and recently in the area of Higher Education, Open Learning and e learning. In recognition of his contributions both Nationally and Internationally, he was conferred in 2005 the Darjah Johan Negeri (Medal of Champion) by the Governor, State of Penang, Malaysia and in 2007 the Darjah Paduka Mahkota Perak, by the HE Sultan of Perak Darul Ridzuan.