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Delegates are encouraged to take part in a one-day interactive workshop held before the conference.
Aimed at experience-sharing rather than just an information download, with the eventual aim of making participants more informed, proactive and effective with their contribution to corporate sourcing activities, this workshop will encompass industry definitions, outsourcing lifecycle, industry landscape, sourcing, risk management, competitive bidding processes, proactive sourcing, effectiveness with contracting, program governance, performance management et al.
The workshop will be conducted by renowned Outsourcing Expert Ramaprasad "Bobby" Varanasi.
Bobby brings with him over 15 years of experience in consulting and management across IT, Business Process services and building offshore operations. He has made significant contributions to the global sourcing industry have been in the area of creating new consulting practices around strategies for globalization including modular corporatization, technology & process reengineering, sourcing deal health-checks, business model assessments etc.
A sought-after speaker in conferences and roundtables worldwide, he has been quoted and published in Forbes, fDi, The Outsourcing, ZDNet, Times of India, Business Week, New Straits Times, Malaysian Business, Technology Inquirer, Logicall Worldpress etc.
This workshop is ideal for:-
*Executives with at least basic to intermediate experience in Shared Service and Outsourcing
*Executives in Finance and Accounting, Project Management, ICT, Procurement or Purchasing functions
*Vendors and service providers
*Academicians
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| Session # |
Focus Category |
Specific Content To Be Covered |
| 1 |
Introduction |
1. Scope of the Workshop
2.
Format & Style Of Workshop Content Delivery
|
| 2 |
Landscape & Industry Definitions |
1. Definitions of Outsourcing ITO, BPO, IMS etc
2.
Lifecycle of Outsourcing
3.
Customer Imperatives Driving Adoption
4.
Competitive Landscape
|
| 3 |
Strategy Session |
1. Developing a Sourcing Strategy
2. Components Driving Strategic Inclusions & Scope
3. Risk & Compliance
4. Business Modeling |
| 4 |
Portfolio Assessment |
1. Creating a Viable Sourcing Portfolio
2. Inclusions & Exclusions
3. Financial Modeling & Impact Analysis
4. Creating A Transition & Management Plan & Governance Approach
5. Business Model Evaluations With Portfolio Risk Evaluation Models
6. Aggregation & Dis-aggregation – What & How |
| 5 |
Case Study |
1. Presentation of a Case Study on Assessment Approach & Defining Transition Approaches |
| 6 |
Sourcing Process |
1. Competitive Bidding vs. Sole Sourcing
2. RFP, RFI and Role of Advisory Firms
3. Supplier Evaluation & Due Diligences
4. Evaluation Matrices, Competence Baselining etc
5. Competitive Analysis & Risk Positioning of Vendors
6. Evaluating Appropriateness of Pricing Quotations w.r.t. Solutions Proposed |
| 7 |
Case Study |
1. Presentation of a Case Study on Sourcing Process & Response Creation |
| 8 |
Accountability Apportioning |
1. Program Governance & Controlling
2. Engagement Management – Contract, Performance, Technology, Resource & Relationship
3. Internal Resource Allocation & Accountability Measurements
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| 9 |
Case Study |
1. Governance & Management of Ongoing Relationships
2. Focus on Deepening Engagement Scope |
| 10 |
Contracting & Negotiation |
1. Term Sheet Development – Performance Orientation
2. Service Levels Vs. Performance Measures
3. Critical & Non-Critical Components
4. Regulatory & Legal Clauses
5. Conditions Around Termination – Cause, Convenience et al
6. Negotiation – Rules & Pitfalls
7. Developing Robust Contracts – MSAs, SoWs etc
8. Monitoring & Management of Contracts
9. Renegotiation – Triggers & What To Avoid
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| 11 |
Engagement Evaluations |
1. Metrics & Reports
2. What To Measure & When
3. Evaluating Impacts – Positive & Negative – of Risks & Lost Opportunities
4. TCO vs. Base Case Comparisons |
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